Privacy Policy
This policy describes how SEOlith collects, uses, and protects information when you use the Omnifield platform — a client SEO dashboard and operations portal for local service businesses.
Information we collect
- Account information — name, email address, role, and (if you enable text alerts) a mobile phone number, provided by you or your organization's administrator.
- Business & marketing data — data about your business's online presence that you connect to the platform (e.g., search rankings, Google Business Profile activity, reviews, website analytics, lead and call records from systems you integrate).
- Usage data — log and audit records of actions taken in the platform, used for security and support.
How we use information
- To provide the service: dashboards, reports, recommendations, alerts, and support.
- To secure the platform: authentication, audit trails, abuse prevention.
- To communicate with you about your account and the service.
We do not sell personal information.
SMS / text-message program
Omnifield can send transactional account-notification texts — for example new-lead alerts, missed-call alerts, replies to your support requests, and up/down status alerts for websites your business monitors. Participation is optional and off by default: you opt in when your mobile number is entered and SMS alerts are enabled inside the authenticated app — either by you directly or by your organization's administrator with your consent — and you can opt out at any time. The first text sent to a newly enrolled number is an opt-in confirmation, and each enrollment is recorded (number, enrolling user, timestamp) in our audit log. See the SMS Program & Opt-In Workflow page for the full workflow.
- Message frequency varies with activity on your account. Message and data rates may apply.
- Reply STOP to unsubscribe at any time. Reply HELP or contact [email protected] for assistance.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile numbers and SMS opt-in consent are used solely to deliver the notifications described above and are never sold.
Sharing
We share data only with service providers needed to operate the platform (e.g., cloud hosting and message delivery providers), under confidentiality obligations; with the integrations you explicitly connect; or when required by law. Text messaging opt-in data and consent are excluded from any third-party sharing as stated above.
Retention & security
We retain account and business data while your organization has an active account, then delete or anonymize it within a commercially reasonable period. Data is encrypted in transit and at rest, and access is role-restricted and audited.
Your choices
You may access or correct your account information in the app, disable SMS alerts at any time (in the app or by replying STOP), or contact us to request deletion of your personal information.
Contact
SEOlith LLC — [email protected] or [email protected].
Changes
We may update this policy from time to time; the effective date above reflects the latest revision. Material changes will be announced in the app.